Colbertini Glass, Inc.

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Below are frequently asked questions.  Please contact us for additional information.

How do I place an order?
Just click on the "Add to Cart" button located on the detail page for items which are in stock. You will be taken to a secure PayPal page to complete your transaction.

Please note that we do not store your credit card or PayPal account number on our site.  Your purchase will be completed on the secure PayPal system.

How may I pay for my order?
The PayPal
website accepts PayPal, Master Card, Visa, American Express, Discover and, in some cases, bank drafts for US account holders.  All transactions must be in US dollars.

Will I have to pay sales tax?
A 6.25% Illinois state sales tax will be added to the purchase price for items that ship to Illinois.

To what countries does Colbertini Glass ship merchandise?
We ship only within the United States.

What is the cost of shipping?
Please see the shipping cost in your shopping cart after you have selected all of the items you wish to purchase.

Will my package be insured?
All packages are insured, unless otherwise stated.  The insurance fee is included in the cost of shipping.

How do you determine the condition of items?
We strive for consistent grading to give you accurate information about our products.  Most of the items we sell are in excellent condition.  Noted imperfections are described in detail.

Why are all sales final?

All sales are final, because of the fragile nature and limited availability of the items we sell.  Most of our items are in excellent condition.

We are extremely conservative in our ratings.  If we notice a flaw, we downgrade an item and explain the flaw.

Some items, like kitchen ware, can show signs of use.  We describe signs of use and imperfections, and grade items accordingly.

We take care in our selections, and would happily display any items on our shelves.  Please see our customer feedback.


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Text and photos Copyright © 2004-2019 by Colbertini Glass, Inc.  All rights reserved.



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